Shipping policy

Last Updated: 23 February 2026

Thank you for shopping with us. This Shipping Policy outlines how we handle order processing and delivery across Pakistan.

1. Shipping Coverage

We ship nationwide across Pakistan using reliable courier services.

If you are unsure whether we deliver to your location, please contact us at kaynorapk@gmail.com before placing your order.

2. Order Processing

  • Orders are processed within 1–2 business days after order confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

  • Processing times may be slightly longer during sales or peak seasons.

3. Delivery Time

Estimated delivery times:

  • Major Cities: 2–4 business days

  • Remote Areas: 3–7 business days

Delivery timelines are estimates and may vary due to courier operations, weather conditions, or public holidays.

4. Shipping Charges

  • Shipping fees (if applicable) are calculated and displayed at checkout.

  • We may offer free shipping promotions from time to time.

  • Any Cash on Delivery (COD) fees will be shown during checkout.

5. Order Tracking

Once your order is dispatched, a tracking number will be shared via email or SMS (if provided). You can track your parcel directly through the courier’s website.

6. Cash on Delivery (COD)

We offer Cash on Delivery (COD) service across Pakistan.

Please ensure:

  • Someone is available to receive the parcel.

  • The payment amount is ready at the time of delivery.

Repeated refusal of COD orders may result in restrictions on future purchases.

7. Delays or Lost Shipments

If your order is delayed beyond the expected timeframe, please contact us at:

📧 kaynorapk@gmail.com

We will coordinate with the courier partner to resolve the issue promptly.

8. Incorrect Address

Customers are responsible for providing accurate and complete shipping details. We are not responsible for delivery failures caused by incorrect or incomplete addresses.

9. Damaged or Missing Items

If you receive a damaged package or missing item:

  • Notify us within 48 hours of delivery.

  • Provide your order number and clear photos of the parcel and product.

We will review the issue and provide an appropriate resolution.